­European Foreign Exchange Commission

Become a Member to :

  • Protect customers interests
  • Mitigate regulatory & reputational risks
  • Join group of transparent and fair companies
  • Increase your public awareness
  • CISAEuropean Foreign Exchange Commission ( EFEC ) is a non-commercial organization created to regulate the quality of services provided by brokers, dealing centers, as well as the reliability of services provided by participants of the cryptocurrency market: cryptocurrencies, cryptocurrency exchange markets, cryptocurrency cloud mining services and companies, which attract investments through ICO.
  • The Center’s mission is the provision of traders and investors with maximum security of their transactions on the stock and foreign exchange markets, as well as on the cryptocurrency market. In pursuing its objective, the Center employs certification of companies that provide their services on the Forex and BO markets, and on the cryptocurrency markets.
  • EFEC is an independent organization and for that reason has no companies providing services to be certified by EFEC among its founders, which could influence decisions regarding the certification of companies as well as any other decisions.
  • The decisions made by EFEC are compulsory for the companies that have obtained the certificate of compliance and should be duly noted by the organizations planning to go through the certification procedure.

Choosing EFEC provides you with:

✔ Unbiased regulator
✔Independent evaluation of financial organizations’ operations
     Certification of various activities
✔Prompt dispute resolving
✔Access to up-to-date legal information

The main scope of EFEC activities includes

✔ Evaluation of financial organizations’ activities and their subsequent                        certification
✔ Coordination of financial market participants’ activities;
✔ Minimizing risks for the financial market participants;
✔ Development of financial organizations evaluation systems with subsequent       implication of the systems;
✔ Establishment of the compensation fund for the clients of the companies              certified by IFMRRC.     

Frequently Asked Questions About Complaints/Disputes

What’s covered?

The Compensation Fund covers traders of broker member firms up to $100,000 per complaint

Who can make a complaint?

Traders of our broker members can file complaints absolutely free

Who decides the outcome of the complaints?

The Dispute Resolution Committee accepts, investigates and issues decisions on complaints

Contact your financial services provider

We require you to contact the financial services provider first to discuss the issue and see if it can be resolved quickly.

File a Dispute with the Financial Commission

If the dispute remains unresolved after you have made a complaint to the financial services provider, you can file a dispute with the EFEC.

Do you want to provide information about a dispute you have already filed with us?

If you are providing additional information about a dispute you have already filed, please e-mail the information to [email protected]